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ISWAN Insights: Spotlight on SeafarerHelp (Q1-2 2025)

Data from ISWAN’s SeafarerHelp helpline shows rising numbers of contacts relating to mental health difficulties, reflecting the evolving need for emotional support at sea.

In recent years, ISWAN’s helpline operators have reported a sustained drop in the proportion of relatively straightforward information requests that they handle. In contrast, seafarers have increasingly reached out to SeafarerHelp for support with much more complex difficulties, frequently involving challenges to their mental health.