24-hour emotional support is available to any seafarers and their families directly affected by what is happening in Ukraine via SeafarerHelp - ISWAN's free, confidential, multilingual helpline.
24-hour emotional support is available to any seafarers and their families directly affected by what is happening in Ukraine via SeafarerHelp – the free, confidential, multilingual helpline operated by ISWAN.
ISWAN’s experienced SeafarerHelp team are always available around the clock for seafarers or their families who are worried and need support or someone to talk to. Last year, SeafarerHelp handled thousands of calls and messages from seafarers and their families. The helpline has a number of contact channels:
Phone: +44 (0)20 7323 2737
Request a call back: www.seafarerhelp.org/callback
E-mail: [email protected]
Live Chat: via www.seafarerhelp.org
WhatsApp: +44 (0)7909 470732
Facebook: facebook.com/seafarerhelp
VK (ВКонтакте): vk.com/seafarerhelpclub
SMS: +44 (0)7860 018538
Skype: info-seafarerhelp.org
ISWAN also operates a 24-hour helpline for professional yacht crew, Yacht Crew Help – contact details can be found at www.yachtcrewhelp.org.
4 May 2026
1 min read
ISWAN India Association has signed a Memorandum of Understanding with the Maritime Association of Shipowners, Ship Managers and Agents (MASSA) to bring the "Together in Care" Shore Staff Wellbeing Workshop to more maritime professionals across India.
28 April 2026
4 min read
Since achieving consultative status, ISWAN has been actively engaging at the IMO to amplify seafarers’ voices in global decision‑making.
15 April 2026
3 min read
We spoke to Sophia Grant, the Programme Director for Crew Health, about why crew welfare is important to the UK P&I Club.
