News & articles

ISWAN publishes 2024-25 Annual Review: A year of growing demand, expanding impact and seafarer-centred change

Looking back on our year supporting seafarers and their families around the world.

We are pleased to share ISWAN’s 2024-25 Annual Review, highlighting a year of continued growth, mounting need and positive, lasting support for seafarers and their families around the world.

The report covers our work from 1st April 2024 to 31st March 2025, with updates through the end of 2025.

Rising complexity in seafarer welfare needs

Across the shipping, cruise and yachting industries, seafarers and their families are turning to ISWAN with increasingly complex challenges, from mental health pressures and relationship strain to concerns about bullying, harassment and employment insecurity.

Both SeafarerHelp and YachtCrewHelp – ISWAN’s confidential, 24-hour helplines – saw continued demand, with more cases requiring ongoing support, reflecting the isolating and often high‑pressure environments in which seafarers work.

Strengthening global support for seafarers

Our international teams in India and the Philippines supported over 10,000 seafarers and families through humanitarian assistance, counselling, awareness‑raising and crisis response. This period saw the launch of our Family Outreach Programme, expanded partnerships with governments and training institutes, and continued efforts to address recruitment fraud, promote mental health education and strengthen the wellbeing of seafarers and their families.

Driving sector‑wide change

ISWAN continued to advocate for safer, fairer and more inclusive working environments across maritime sector. Key initiatives included research on the impact of maritime decarbonisation on wellbeing, the completion of the latest phase of the Social Interaction Matters (SIM) Project, and the expansion of programmes addressing safety, harassment and allyship at sea. ISWAN achieving consultative status at the IMO also ensures that seafarers’ voices and lived experiences continue to inform global discussions.

Looking ahead

ISWAN’s new 2025–28 strategy places seafarers and their families firmly at the centre of everything we do, supported by our members, funders and partners from the shipping, yachting and cruise industries.

In the coming months, we will also publish our SeafarerHelp and YachtCrewHelp 2025 annual reviews, offering deeper insights into the issues affecting crew across the maritime sector.

Read the ISWAN 2024-25 Annual Review here.

Our latest news

Coping with conflict: A guide for seafarers and their families

13 March 2026

6 min read

When geopolitical conflict affects seafarers and their families, the emotional toll can be enormous. From managing stress and anxiety at sea to supporting loved ones waiting at home, this guide walks you through what you can do to protect your mental health and wellbeing during uncertain times.

Read more

ISWAN launches landmark new Social Interaction Matters research across cruise, superyachts and commercial shipping

29 January 2026

6 min read

The International Seafarers’ Welfare and Assistance Network (ISWAN) has published Phase Three of its Social Interaction Matters (SIM) Project, presenting foundational research into the role of social interaction in shaping seafarers’ wellbeing across commercial shipping, cruise ships, and superyachts.

Read more

ISWAN granted consultative status at the International Maritime Organization

22 January 2026

2 min read

This recognition marks a significant milestone in ISWAN’s mission to champion the health, wellbeing and safety of seafarers worldwide.

Read more

Receive the latest news and insights from ISWAN direct to your inbox

Keep up to date with ISWAN's e-news

For more information see our Privacy Policy.

Our funders